RETURNS

You do not like the color, the size does not suit to you?

We are saddened. All the products can be the object of an exchange or a repayment except for those carrying an opposite mention. The exchange or the refund have to intervene within 14 days from the date of reception or withdrawal. The return of one or several articles for this deadline must be necessarily accompanied with the invoice of origin, accompanied with the article in its packaging.

Return an article

If you wish to return us an article, the simplest is to connect you to your account and to complete the form of return. You will receive an automatically-generated return number by email. Please mark this number on the original invoice, slip the invoice inside your package, and deposit the package at the post office. Please note return shipping is at your own expense. You can also come to deposit it directly at the showroom, at the following address:
Modetrotter, 28 bis rue d'Aboukir, 75002 Paris.

Exchange

If you prefer an exchange, the simplest is to write us at hello@modetrotter.com by specifying the number of your order, the article which you wish to return and what for you want to exchange it.